1. Introduction
FX Global Academy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, trading courses, and related services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us, including:
- Name and contact information (email address, phone number, WhatsApp number)
- Payment information (processed securely through third-party payment providers)
- Address and location information
- Course preferences and enrollment information
2.2 Usage Data
We automatically collect certain information when you visit our website, including:
- IP address and browser type
- Pages visited and time spent on pages
- Device information and operating system
3. How We Use Your Information
We use the collected information for the following purposes:
- To provide and maintain our services
- To process payments and manage subscriptions
- To communicate with you about your account and our services
- To send you marketing communications (with your consent)
- To improve our website and services
- To comply with legal obligations
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Services
We may use third-party service providers to help us operate our business and administer activities on our behalf, such as payment processing. These third parties have access to your personal information only to perform specific tasks and are obligated not to disclose or use it for any other purpose.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to processing of your personal information
- Withdraw consent at any time
7. Subscription and Refund Policy
After signing the official contract between the student and FX Global company, the subscription is considered final and non-refundable, and the student is not entitled to request any refund or exchange after signing the contract.
Once the requested service is activated and the content or educational sessions begin to be provided to the student, a portion of the fees is deducted for the period and services that have already been provided, and this portion is not refunded under any circumstances.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@fxglobals.co
Website: https://info.fxglobals.co